Privacy Policy

The Peninsula Guide ("we," "us," or "our") operates this website as an independent editorial resource about The Peninsula at Lake Norman. This Privacy Policy explains what information we collect when you visit the site or submit an inquiry, and how that information is used.

Information we collect

We collect two categories of information:

• Information you provide. When you submit our contact form, we receive the name, email address, phone number (if provided), and message you enter.
• Information collected automatically. Standard web-server logs and analytics may record your IP address, browser type, referring page, and pages viewed. This information is used in aggregate to understand site usage.

We do not knowingly collect sensitive personal information, payment data, government identifiers, or precise geolocation, and we ask that you not include such information in your message.

Why we process information (legal bases)

• Your request / pre-contract steps — to reply to an inquiry you send us.
• Legitimate interests — to operate, secure, and improve the Site and prevent abuse.
• Consent — for non-essential cookies and analytics, where required.
• Legal obligation — to comply with applicable law or valid legal process.

How we use information

• To respond to inquiries submitted through our contact form.
• To refer qualified inquiries to the trusted local expert most relevant to your request (Peters Custom Homes, Your Leader in Luxury, Peters Team Realty, Peters Audio Video, or Emerald & Oak Design).
• To improve the content, structure, and performance of this website.

How information is shared

We do not sell your personal information. Contact-form submissions are delivered by email to our editorial team and may be forwarded to the appropriate local expert firm at your request. We do not add visitors to marketing lists without explicit consent. We may also disclose information to service providers who host or deliver the Site under confidentiality obligations, or where required by law, subpoena, or to protect our rights, safety, or property.

We do not sell or share personal information as those terms are defined under the California Consumer Privacy Act, and we do not engage in cross-context behavioral advertising.

Cookies and analytics

This site may use cookies and standard analytics to measure traffic and improve the user experience. You can disable cookies in your browser settings; some features of the site may not function correctly if you do so. Full details, categories, and consent controls are described in our Cookie Policy.

Third-party links

This site links to external websites operated by independent third parties, including our recommended local experts. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Data retention

Inquiries are retained for the period reasonably necessary to respond to your request and maintain a record of the correspondence.

Security

We use reasonable administrative and technical safeguards appropriate to a small editorial website. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Do not send confidential or sensitive information through the contact form.

Children's privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will delete it.

Your choices

You may request that we delete or correct the personal information you have submitted by reaching us through our contact form.

Our Data Privacy & Security page sets out retention periods, processors, security practices, and how to submit a privacy request in more detail.

Depending on where you live, you may also have rights to access, correct, delete, port, limit, or object to processing of your personal information, to withdraw consent, and to appeal a denied request. We will not discriminate against you for exercising these rights. We may need to verify your identity before acting on a request.

International visitors

The Site is operated in the United States. If you access it from elsewhere, you understand that your information will be processed in the United States, where data-protection laws may differ from those in your jurisdiction.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects the most recent revision.

Contact

Questions about this Privacy Policy may be sent through our contact form.